Our Remote Support service leverages the power of Splashtop to deliver immediate, effective assistance to simulator users across the globe. This service is built on understanding the diverse needs of our clients, offering:
Customized Support Plans: Choose from one-off support sessions for immediate issues or opt for a fixed-term contract for ongoing assistance.
Worldwide Accessibility: No matter your location, gain access to our expert support team ready to resolve your simulator queries.
Tiered Service Structures: Select the service level that best suits your needs, from basic troubleshooting to advanced system optimization.
Expert Assistance: Our team specializes in all aspects of simulator setup, maintenance, and troubleshooting, ensuring your system performs at its best.
Key Features:
Flexible support options (one-off and fixed-term contracts)
Global accessibility via Splashtop
Tiered service levels to match every need
Benefits:
Immediate, expert assistance for simulator issues
Customizable support plans tailored to individual requirements
Peace of mind with reliable, remote troubleshooting and maintenance
Use Case Scenarios:
Individual Racers: Seeking quick fixes or advice on simulator setups.
Sim Racing Teams: Requiring regular maintenance and performance optimization.
Commercial Simulators: Looking for dependable support to ensure continuous operation.