AI support for sim racing PCs, hardware and software problems
RaceOps Assist helps users and technicians diagnose PC, Windows, display, VR, Steam, controller, BIOS, network and simulator hardware issues through AI chat, knowledge base content, diagnostic pathways and structured support escalation.
Sim racing support gets messy quickly
A modern simulator is a chain of PCs, displays, USB devices, wheelbases, pedals, VR headsets, audio devices, network services, launchers, firmware, drivers and games. When one part fails, the symptoms can be confusing. RaceOps Assist turns technical support into a guided process.
What's inside
Natural-language support chat that asks the right follow-ups and references your internal knowledge.
Structured articles for Windows, drivers, sims, peripherals and venue-specific quirks.
Step-by-step troubleshooting flows for common simulator and PC issues.
Approved configurations, BIOS profiles, driver versions and known-good baselines.
Reusable diagnostic scripts, logs, drivers and recovery files in one place.
Hand off to technical leads with full context, evidence and pathway history attached.
Search across tickets, articles, pathways and files from a single bar.
Manage users, venues, taxonomies and content review with audit trails.